NuroGuard relies upon industry best practices to protect customers’ data. All backups and passwords are encrypted, secure connections (SFTP/SSH/SSL) are utilized if possible, and annual vulnerability testing is conducted by an independent agency. To-date, there has not been a data breach or successful hack or attack upon NuroGuard.

Backups are stored on Amazon Web Services Simple Storage System, known as S3. S3 boasts object durability levels of 99.999999999%, achieved by storing redundant copies of data across multiple geographies and facilities. S3 is not the cheapest alternative for data storage, but it is one of the most reliable.

Our data stored on Amazon Web Services (AWS) is stored utilizing Server Side Encryption (SSE). AWS handles key management and key protection for us, with one of the strongest block ciphers available, 256-bit Advanced Encryption Standard (AES-256).

No, Hosting companies never takes backup on regular basis and some don’t even take a backup. It is your responsibility to take the backup, Even when you take the backup, Hosting companies tend to keep your backups in the same place as your primary files. You don’t carry around a copy of your birth certificate along with the actual one – you keep the real one safe at home for emergencies. So why not do the same for your backups? NuroGuard provides safe, offsite backup that is 100% independent from your hosting provider.

Yes, we do. You have several options in backing up your databases. NuroGuard can connect directly to your MySQL database, typically through Port 3306, or by tunneling over SSH with your FTP credentials or different credentials.